Customer Care Policy
Our aim is to help and please our customers.
We take great pride in our products. All our fabrics are sourced from UK suppliers ( what little we have left ) and weavers,we spend a lot of time in getting the very high quality finished fabric which our customers demand from us.
Our fabrics are mostly used for Authentic Historic Costumes which are mostly worn by re-enactors from the dark ages right up to the modern era and they have to be very hard wearing.
Any complaints received by e-mail or fax will be looked into within 48 hours, and a response will be given within 48 hours.
If you would like to see any samples of fabrics before you place an order, please send 2 first class stamps.